Legal and support
Cross-border Data Notice
Last updated: November 6, 2026
Please read this notice before registering. The separate registration checkbox requests consent for international processing needed for registration and core services. Support email and payment processing occur only if you choose them.
Operator and contact details
Operator: 广州星启序科技有限公司, a company registered in China.
Unified Social Credit Code: 91440111MAKQBMCR40.
Product brand: DOQUENCE.
Registered address: 广州市白云区棠景街机场路585号1102房之C5029室.
Customer support and privacy contact: jacquaribtonoaq@gmail.com.
Why this processing is needed
DOQUENCE uses overseas cloud resources for accounts, learning-data storage, verification email, operations monitoring, bot protection, and AI-assisted features. The current service does not have a fully mainland-China processing route.
Overseas recipients and contact details
Microsoft Corporation (Microsoft Azure): One Microsoft Way, Redmond, Washington 98052, USA. Privacy contact and rights requests: https://www.microsoft.com/privacy/privacystatement.
Cloudflare, Inc.: 101 Townsend St, San Francisco, CA 94107, USA. Data Protection Officer: dpo@cloudflare.com. Privacy policy: https://www.cloudflare.com/privacypolicy/.
Purposes and information involved
Application and database: Microsoft Azure’s Singapore region processes and stores account data, learning records, learning feedback, AI Coach conversations, content reports, and service operations logs.
Verification and password-reset email: Microsoft Azure Communication Services processes the recipient email, code, subject, and message body using a United States data location for delivery and abuse prevention.
AI grading and AI Coach: Microsoft Azure AI receives answers or conversation text that you choose to submit, the related learning task, and the context needed to generate feedback. Requests sent to AI do not include your email address or login password.
Operations monitoring: Microsoft Application Insights in Singapore processes request, exception, and performance information, together with a hashed user identifier, feature events, level, unit identifier, and grading outcomes.
Security checks: Cloudflare Turnstile’s global network processes a verification token, IP address, and browser and network signals needed to identify automated access. Turnstile does not read or transmit the email address, password, or other content entered in the registration form.
Website performance: Cloudflare Web Analytics processes page paths and page-load performance metrics through its global network to understand website traffic and performance. It does not receive learning answers or support email content. Service details: https://developers.cloudflare.com/web-analytics/.
Method and processing locations
Information is transmitted through encrypted network connections and processed automatically by the relevant service. Account, learning master data, and operations monitoring are stored in Singapore; email uses a United States data location; the Azure OpenAI Global deployment may run inference in any overseas region where Microsoft supports the model; and Cloudflare performs checks through its global network.
Account and learning master data is retained while the account remains active. Database backups are configured for 7 days, and product and operations logs for 30 days. Email delivery, AI safety monitoring, and Turnstile data may also be retained under the applicable service-provider rules.
Optional support email and payments
Support email: Google LLC processes your sender address, message, attachments, and necessary communication information through Gmail to answer inquiries and handle requests you choose to send. Processing may take place in its global service locations. Privacy and rights contact: https://policies.google.com/privacy. You do not need to send support email to register.
Payments: if you choose to buy through Paddle, Paddle processes your account email, transaction, billing location, and information requested at checkout for payment, tax, fraud prevention, and refunds. Under its buyer terms, the seller is Paddle.com Inc. for US buyers, Paddle.com (Canada) Ltd. for Canadian buyers, and Paddle.com Market Limited in the UK for other buyers. Information may be processed where Paddle and its payment partners operate. Buyer support: https://paddle.net. Privacy and rights contact: https://www.paddle.com/legal/privacy.
These optional activities are not required for registration. Review the recipient and processing details provided at checkout before purchasing. Where separate consent is legally required, it will be requested in the relevant process.
Safeguards
DOQUENCE sends only the information needed for each service. Your login password remains hashed in the DOQUENCE database and is not provided to these overseas services.
Microsoft states that Azure AI prompts and responses are not made available to OpenAI or other customers and are not used to train foundation models without permission. Cloudflare states that Turnstile does not access, store, or transmit user communications or form entries.
Your choice and rights
You may decline the checkbox, but because accounts, databases, and verification currently rely on overseas resources, registration cannot be completed without processing necessary for those core services. After registering, you may contact us to request access, a copy, correction, completion, or deletion of relevant personal information, or to withdraw this consent.
Email jacquaribtonoaq@gmail.com. We will verify your identity, handle the request, and coordinate with the overseas recipient when required. After consent is withdrawn, the account or features that depend on the relevant overseas processing may no longer be available.